RETURN POLICY

The Customer has the right to cancel the contract without any penalties and without needing to specify the reason, as long as they exercise their right within 10 days from the receipt of the goods.

Right of Cancellation:

  1. The Customer must write to shop@fratelliburgio.com advising them they wish to cancel and return the goods within 10 days from receipt of the goods;
  2. The customer must return the goods by post or courier service, within 10 days of receipt of the same to: Edonè srl
    c/da cugno di canne, 48
    96014 Floridia (SR)
    Tel. (+39) 0931923514
    P.IVA 01816340895
  3. The goods must be intact and in their original product packaging and must indicate the name, address, e-mail address of the sender and the order number;
  4. The delivery costs will be paid for by the customer and are not reimbursable in any way or form;
  5. At the same time, the customer will be liable for the loss and/or deterioration of the returned goods;

Edonè s.r.l. will reimburse the Customer for the cost of the goods withing30 days from the customer’s return notice. This sum will not include the delivery costs incurred for the delivery and return of the goods.

Download the Returns Form